Getting a Credential in Four Steps
COOL plays a role in a four-step credentialing process, but some steps require you to reach out to the credentialing agency or exam vendor. The four basic steps are shown across the top of every page and this section provides additional information on each step. You should review this carefully to understand the entire process.
Functions taking place on this website
Step 2 – Learn About Credential Requirements
Once you have selected a credential, learn about its requirements.
Actions taken on other systems and via other means
Step 4 – Apply For and Take Exam
Army COOL is not a credentialing organization. You do not sign up for or take exams from Army COOL. Contact your local Army education office or center to learn more about Credentialing Assistance (CA) and how to apply for credential preparatory courses and exams. All CA requests are submitted through GoArmyEd. Please note that the Army does not reimburse credentialing fees or expenses.