National Credential
Credential: Certified Administrative Professional (CAP)  NCCA resource
Credentialing Agency: International Association of Administrative Professionals (IAAP)

The International Association of Administrative Professionals (IAAP), Certified Administrative Professional (CAP) credential is recommended for mid-career level office management and business administrative professionals. Administrative professionals should have basic knowledge of office systems, technology, office administration, and management, and know how to apply the principles of human relations and communications. Candidates must take an pass a written examination based on knowledge acquired by the office professional through education and reading. Candidates must have 4 years of experience of which advanced education may be used in place of some experience.

More information can be found on the certifying agency's website.

Renewal Period: 5 years

Certified Administrative Professional (CAP)

The following Army Occupations provide training and/or experience that contributes to attaining this credential:

Personnel Category Occupation Occupation Type Related As Promotion Points Skill Level Star Proponent Funded Gap Analysis
Enlisted 11B Infantryman MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 11C Indirect Fire Infantryman MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 13B Cannon Crewmember MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 13M Multiple Launch Rocket System (MLRS)/High Mobility Artillery Rocket System (HiMARS) Crewmember MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 15P Aviation Operations Specialist MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 19D Cavalry Scout MOS other          
Enlisted 19K M1 Armor Crewman MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 27D Paralegal Specialist MOS other          
Enlisted 42A Human Resources Specialist MOS most  Promotion Points: This certification has been approved for promotion points. Click for more information. II      
Enlisted 56M Religious Affairs Specialist MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 79R Recruiter MOS other          
Enlisted 79S Career Counselor MOS other          
Enlisted 79T Recruiting and Retention NCO (Army National Guard of the United States) MOS other          
Enlisted 79V Army Reserve Career Counselor (Army Reserve) MOS other          
Enlisted 88H Cargo Specialist MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 88N Transportation Management Coordinator MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted Soldier Common Core MOS some          
Enlisted E3 Executive Administrative Assistant ASI most          
Enlisted F4 Postal Supervisor ASI most          
Warrant Officer 351Z Attache Technician WOMOS some        

Army Table Legend


Related As

The military occupations shown in this table are related to this credential in one of four ways: Most, Some, or Other.

Most: This credential is directly related to most of the major duties associated with the military occupation (at least 80%). Note that the credential may require additional education, training or experience before you are eligible for it.

Some: This credential is related to some tasks associated with the duties of the military occupation (related 80% to at least one or more critical tasks but less than 80% of all of the entire military occupation). Note that the credential may require additional education, training or experience before you are eligible for it.

Other: This credential is related to this military occupation, but is more advanced or specialized and therefore will likely require additional education, training, or experience.

Promotion Points Promotion Points icon

This credential has been approved for promotion points for this MOS towards promotion to Sergeant and Staff Sergeant. Clicking the Promotion Points icon will open a link to the promotion points fact sheet.

Skill Level Designation

Skill Level I: This skill level consists of all Soldiers in the ranks of Private (pay grade E-1) up to Specialist (pay grade E-4). Time in Service (TIS) is generally between initial entry and four Years of Service (YOS). This skill level is Entry-level positions requiring performance of tasks under direct supervision.

Institutional training:

  • Structured Self-Development (SSD) level I
  • Basic Leader Course (BLC)

Skill Level II: This skill level is obtained when promoted to Sergeant (paygrade E-5). TIS is generally between 4-8 YOS. Positions requiring performance of more difficult tasks under general supervision; and in some instances, involving supervision of Soldiers in SL1.

Institutional training:

  • Structured Self-Development (SSD) level II
  • Advance Leader Course (ALC)

Skill Level III: This skill level is obtained when promoted to Staff Sergeant (paygrade E-6). TIS is generally between 8-12 YOS. Positions requiring performance of still more difficult tasks and involving first line supervision of Soldiers in SL1 & SL2.

Institutional training:

  • Senior Leader Course (SLC)
  • Structured Self-Development (SSD) level III

Skill level IV: This skill level is obtained when promoted to the rank of Sergeant First Class (paygrade E-7). TIS is generally between 12-18 YOS. Positions requiring relatively detailed knowledge of all tasks specified for a given MOS, normally involving first-line supervision of Soldiers in SLs 1, 2, and 3, and involving managerial duties.

Institutional training:

  • Master Leader Course (MLC)
  • Structured Self-Development (SSD) level IV
  • Senior Enlisted Joint Professional Military Education (SEJPME) I Course

Skill level V: This skill level is obtained when promoted to the rank of Master Sergeant (paygrade E-8). TIS is generally between 18-22 YOS. Positions requiring direct and indirect leadership roles with expertise in company and battalion-level operations and competency across a given CMF, serving as members of a staff at every level in the Army, with a full understanding of the allocation of resources and their utilization in order to accomplish Army functions and missions.

Institutional training:

  • United States Army Sergeants Major Academy (USASMA)
  • Structured Self-Development (SSD) level V

Skill level VI: This skill level is obtained when promoted to the rank of Sergeants Major (paygrade E-9). TIS is generally between 22-30 YOS. Positions requiring organizational leadership roles with multi-dimensional expertise in units and teams on division, corps, and Army staffs, integrated with Joint, Interagency, Intergovernmental, and Multinational (JIIM) partners with a full understanding of the Force Generation process, operations at all echelons, and how the Army runs.

Star Credential Star icon

Star credentials are MOS enhancing, as designated by the Proponent. MOS enhancing credentials are directly related to an MOS or ASI, are taught either partially or completely as part of a Program of Instruction (POI), and improve the MOS technical proficiency.

Proponent Funded Funded icon

This icon indicates credentials which Soldiers may have funded through their MOS proponent. Some proponents offer credentialing opportunities in conjunction with military training and/or as part of MOS development beyond the training base.

Gap Analysis Has Analysis icon

A detailed analysis comparing the credential requirements to the military occupation has been completed. Click on the gap analysis icon to view the analysis page.

Certified Administrative Professional (CAP)

Eligibility Requirements ()

Note: This credential may have multiple options for becoming eligible. Listed below are the minimum requirements based on the minimum degree required. To view other options, see the Eligibility tab.

  • Credential Prerequisite
  • Experience: 4 years
  • Education: High School Diploma/GED
  • Training
  • Membership
  • Other
  • Fee

Exam Requirements ()

  • Written Exam
  • Oral Exam
  • Practical Exam
  • Performance Assessment

Renewal Period: 5 years

  • Continuing Education
  • Exam
  • Continuing Education OR Exam
  • Fee
  • Other

International Association of Administrative Professionals (IAAP)
10502 N. Ambassador Dr.
Kansas City, MO  64153
Phone: (816) 891-6600
Fax: (816) 891-9118
Email: certification@iaap-hq.org

Certified Administrative Professional (CAP)

Option 1: A baccalaureate degree and two years administrative experience.

Option 2: An associate's degree and three years administrative experience.

Option 3: No degree and four years administrative experience.

Note: Administrative experience of at least 20 hours per week is also considered. Each segment of experience must be at least 2 months continuous. If using a college degree to lessen the required experience, the degree must be in a business-related field. 

The Certified Administrative Professional (CAP) credential has the following other requirements:

  • All experience submitted must be within the past 10 years.
  • Total experience submitted must include at least 12 months continuous with one employer in the past five years.
  • Candidates must adhere to the IAAP Code of Conduct.

Certified Administrative Professional (CAP)

  • Organizational Communication (25%)
  • Business Writing and Document Production (20%)
  • Technology and Information Distribution (15%)
  • Office and Records Management (15%)
  • Event and Project Management (12%)
  • Human Resources (8%)
  • Financial Functions (5%)

There are a number of resources available to help you prepare for the Certified Administrative Professional (CAP) examination:

An additional resource is Safari Books Online, a searchable digital library that provides online access to thousands of books, training videos and conference sessions. See the Educational Resources page here on COOL to learn how to get free access.

Testing for this credential is handled by Assessment Systems. The test centers are located in the U.S.

To find out more, use the following links on the Assessment Systems website:

For more information on the International Association of Administrative Professionals (IAAP) testing process, visit the agency website.

Certified Administrative Professional (CAP)

Renewal Period: 5 years

The Certified Administrative Professional (CAP) credential has the following recertification information:

  • IAAP CAP certification is renewed every 5 years. To maintain the CAP, IAAP requires certification holders to earn 60 points in the categories of continuing education, other certifications, and leadership. More information is available on the CAP Recertification page and in the IAAP CAP Recertification Handbook.

Certified Administrative Professional (CAP)

Additional considerations for the Certified Administrative Professional (CAP) include:

  • IAAP Leadership Academy is optional. Completion of the program will reduce the required administrative experience by one year.
  • The IAAP Organizational Management (OM) certification may be earned in addition to the CAP certification. The OM exam focuses on increasing the knowledge, skills, and abilities in the administrative profession. Candidates must be IAAP CAP certified in order to hold the OM specialty.
  • The IAAP Technology Applications (TA) is a specialty that may be earned in addition to the CAP certification. The IAAP TA may be earned by having a combination of education through IAAP and achieving a Microsoft Certification. Once the candidate has earned a Microsoft Office Specialty (MOS) certification in at least one area, the TA exam be attempted. The education component begins by completing three different Microsoft Specific Optional Technology Modules. Candidate must be CAP certified in order to hold the TA Specialty.