National Credential
Credential: Certified Manager (CM)  In-Demand resource  GI Bill resource
Credentialing Agency: Institute of Certified Professional Managers (ICPM)

The Certified Manager (CM) is a general management certification. It is appropriate for supervisors, managers and leaders at all levels, in any industry, and benefits certificate recipients and their organizations. The CM program consists of 3 course modules of which each includes a study manual, online learning resources, practice exams and a certification exam. To earn the CM certification one must pass three certification exams. Successful completion of the CM exams is a reliable indicator that an individual possesses the skills that leaders and managers need. Eligibility for the CM certification is determined by a point system that considers both experience and education. A candidate must have at least 10 points including at least 3 Education points, and at least 4 Experience points. Candidates may count a maximum of 6 Education points and 7 Experience Points toward eligibility. Those who do not qualify for CM status may still participate in the CM program if they have met at least one of the minimum eligibility requirements. These individuals will earn Associate Certified Manager (ACM) status upon completion of the program. An ACM may earn full CM status through additional education and/or experience.

More information can be found on the certifying agency's website.

Renewal Period: 1 year

Certified Manager (CM)

The following Army Occupations provide training and/or experience that contributes to attaining this credential:

Personnel Category Occupation Occupation Type Related As Promotion Points Skill Level Star Proponent Funded Gap Analysis
Enlisted 1E Knowledge Management Professional ASI some          
Enlisted 35X Intelligence Senior Sergeant/Chief Intelligence Sergeant MOS some          
Enlisted 35Y Chief Counterintelligence/Human Intelligence Sergeant MOS some          
Enlisted 56M Religious Affairs Specialist MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.     Proponent FundedFunded  
Enlisted F4 Postal Supervisor ASI some          
Enlisted F5 Postal Operations ASI some          
Enlisted Manager MOS some          

Army Table Legend


Related As

The military occupations shown in this table are related to this credential in one of four ways: Most, Some, or Other.

Most: This credential is directly related to most of the major duties associated with the military occupation (at least 80%). Note that the credential may require additional education, training or experience before you are eligible for it.

Some: This credential is related to some tasks associated with the duties of the military occupation (related 80% to at least one or more critical tasks but less than 80% of all of the entire military occupation). Note that the credential may require additional education, training or experience before you are eligible for it.

Other: This credential is related to this military occupation, but is more advanced or specialized and therefore will likely require additional education, training, or experience.

Promotion Points Promotion Points icon

This credential has been approved for promotion points for this MOS towards promotion to Sergeant and Staff Sergeant. Clicking the Promotion Points icon will open a link to the promotion points fact sheet.

Skill Level Designation

Skill Level I: This skill level consists of all Soldiers in the ranks of Private (pay grade E-1) up to Specialist (pay grade E-4). Time in Service (TIS) is generally between initial entry and four Years of Service (YOS). This skill level is Entry-level positions requiring performance of tasks under direct supervision.

Institutional training:

  • Structured Self-Development (SSD) level I
  • Basic Leader Course (BLC)

Skill Level II: This skill level is obtained when promoted to Sergeant (paygrade E-5). TIS is generally between 4-8 YOS. Positions requiring performance of more difficult tasks under general supervision; and in some instances, involving supervision of Soldiers in SL1.

Institutional training:

  • Structured Self-Development (SSD) level II
  • Advance Leader Course (ALC)

Skill Level III: This skill level is obtained when promoted to Staff Sergeant (paygrade E-6). TIS is generally between 8-12 YOS. Positions requiring performance of still more difficult tasks and involving first line supervision of Soldiers in SL1 & SL2.

Institutional training:

  • Senior Leader Course (SLC)
  • Structured Self-Development (SSD) level III

Skill level IV: This skill level is obtained when promoted to the rank of Sergeant First Class (paygrade E-7). TIS is generally between 12-18 YOS. Positions requiring relatively detailed knowledge of all tasks specified for a given MOS, normally involving first-line supervision of Soldiers in SLs 1, 2, and 3, and involving managerial duties.

Institutional training:

  • Master Leader Course (MLC)
  • Structured Self-Development (SSD) level IV
  • Senior Enlisted Joint Professional Military Education (SEJPME) I Course

Skill level V: This skill level is obtained when promoted to the rank of Master Sergeant (paygrade E-8). TIS is generally between 18-22 YOS. Positions requiring direct and indirect leadership roles with expertise in company and battalion-level operations and competency across a given CMF, serving as members of a staff at every level in the Army, with a full understanding of the allocation of resources and their utilization in order to accomplish Army functions and missions.

Institutional training:

  • United States Army Sergeants Major Academy (USASMA)
  • Structured Self-Development (SSD) level V

Skill level VI: This skill level is obtained when promoted to the rank of Sergeants Major (paygrade E-9). TIS is generally between 22-30 YOS. Positions requiring organizational leadership roles with multi-dimensional expertise in units and teams on division, corps, and Army staffs, integrated with Joint, Interagency, Intergovernmental, and Multinational (JIIM) partners with a full understanding of the Force Generation process, operations at all echelons, and how the Army runs.

Star Credential Star icon

Star credentials are MOS enhancing, as designated by the Proponent. MOS enhancing credentials are directly related to an MOS or ASI, are taught either partially or completely as part of a Program of Instruction (POI), and improve the MOS technical proficiency.

Proponent Funded Funded icon

This icon indicates credentials which Soldiers may have funded through their MOS proponent. Some proponents offer credentialing opportunities in conjunction with military training and/or as part of MOS development beyond the training base.

Gap Analysis Has Analysis icon

A detailed analysis comparing the credential requirements to the military occupation has been completed. Click on the gap analysis icon to view the analysis page.

Certified Manager (CM)

Eligibility Requirements ()

Note: This credential may have multiple options for becoming eligible. Listed below are the minimum requirements based on the minimum degree required. To view other options, see the Eligibility tab.

  • Credential Prerequisite
  • Experience: 4 years
  • Education: Associates
  • Training
  • Membership
  • Other
  • Fee

Exam Requirements ()

  • Written Exam
  • Oral Exam
  • Practical Exam
  • Performance Assessment

Renewal Period: 1 year

  • Continuing Education
  • Exam
  • Continuing Education OR Exam
  • Fee
  • Other

Institute of Certified Professional Managers (ICPM)
On the Campus of James Madison University
MSC 5504
Harrisonburg, VA  22807
Phone: (540) 568-3247
Fax: (540) 801-8650
Email: info@icpm.biz

Certified Manager (CM)

Certified Manager (CM) candidates must have a combined total of 10 or more points to be eligible for certification. Candidates must have a minimum of 3 education points (up to a maximum of 6) and a minimum of 4 experience points (up to a maximum of 7). Points are assigned as follows:

  • High school graduation (or equivalent) = 1 point
  • College Education = 1 point per year completed; 1/2 point per 1/2 year completed
  • 40 hours of management training = 1 point
  • Other certifications = 1 point each (max = 2)
Full-time work or military service:
  • Management/leadership position - 1 point per year
  • Non-management/leadership position - 1/2 point per year
Part-time work or military service:
  • Management/leadership position - 1/2 point per year
  • Non-management/leadership position - 1/4 point per year

The Certified Manager (CM) credential has the following other requirements:

  • U.S. military service should be documented by a form DD214 or Statement of Service.

Certified Manager (CM)

  • Management Fundamentals
  • Manager vs. Leader
  • Ethics and Social Responsibility
  • The Global Environment
  • Managing for Sustainability
  • Effective Communication
  • Decision Making
  • Using Information Technology
  • The Legal Environment and Risk Management
  • Economics and Business
  • Planning and Strategy
  • Value-Chain Management
  • Project Management
  • Organizational Structure and Culture
  • Building Teams and Workgroups
  • Human Resource Management
  • Workforce Diversity
  • Coaching and Feedback
  • Networking and Mentoring
  • Facilitating Effective Meetings
  • Leadership
  • Motivation
  • Managing Change
  • Conflict, Politics, and Negotiation
  • Managing Misbehavior
  • Time and Stress Management
  • Organizational Control
  • Operations Control
  • Accounting and Financial Information
  • Financial Management

There are a number of resources available to help you prepare for the Certified Manager (CM) examination:

An additional resource is Safari Books Online, a searchable digital library that provides online access to thousands of books, training videos and conference sessions. See the Educational Resources page here on COOL to learn how to get free access.

Certified Manager (CM)

Renewal Period: 1 year

The Certified Manager (CM) credential has the following recertification information:

  • Candidates must complete and report 45 management/leadership-related professional development units (PDUs) every three years for recertification.