National Credential
Credential: Certified Professional in Medical Services Management (CPMSM)  In-Demand resource  GI Bill resource  NCCA resource
Credentialing Agency: National Association Medical Staff Services (NAMSS)

The National Association Medical Staff Services (NAMSS), Certified Professional in Medical Services Management (CPMSM) certification is for Medical Services Professionals (MSPs) with knowledge of healthcare credentialing, governance, law, accreditation, and regulatory compliance. A CPMSM is typically employed by a hospital/health system, ambulatory surgery center, managed care organization/health plan, credentials verification organization, or group practice where the staff is performing the management functions of medical services and compliance with accrediting standards. CPMSM candidates must be currently employed in the medical service profession for at least the past 12 consecutive months and have a total of five years of experience in the medical services profession within the past eight years. Candidates must also pass a written exam.

More information can be found on the certifying agency's website.

Renewal Period: 3 years

Certified Professional in Medical Services Management (CPMSM)

The following Army Occupations provide training and/or experience that contributes to attaining this credential:

Personnel Category Occupation Occupation Type Related As Promotion Points Skill Level Star Proponent Funded Gap Analysis
Enlisted 00Z Command Sergeant Major Nominative MOS other          
Enlisted 12H Construction Engineering Supervisor MOS other          
Enlisted 12X General Engineering Supervisor MOS other          
Enlisted 12Z Combat Engineering Senior Sergeant MOS other          
Enlisted 13Z Field Artillery Senior Sergeant MOS other          
Enlisted 14Z Air Defense Artillery Senior Sergeant MOS other          
Enlisted 18Z Special Forces Senior Sergeant MOS other          
Enlisted 25W Telecommunications Operations Chief MOS other          
Enlisted 25X Chief Signal NCO MOS other          
Enlisted 68G Patient Administration Specialist MOS other          
Enlisted 68Z Chief Medical NCO MOS some          
Enlisted 91X Maintenance Supervisor MOS other          
Enlisted 94Z Senior Electronic Maintenance Supervisor MOS other          
Warrant Officer 670A Health Services Maintenance Technician WOMOS other        

Army Table Legend


Related As

The military occupations shown in this table are related to this credential in one of four ways: Most, Some, or Other.

Most: This credential is directly related to most of the major duties associated with the military occupation (at least 80%). Note that the credential may require additional education, training or experience before you are eligible for it.

Some: This credential is related to some tasks associated with the duties of the military occupation (related 80% to at least one or more critical tasks but less than 80% of all of the entire military occupation). Note that the credential may require additional education, training or experience before you are eligible for it.

Other: This credential is related to this military occupation, but is more advanced or specialized and therefore will likely require additional education, training, or experience.

Promotion Points Promotion Points icon

This credential has been approved for promotion points for this MOS towards promotion to Sergeant and Staff Sergeant. Clicking the Promotion Points icon will open a link to the promotion points fact sheet.

Skill Level Designation

Skill Level I: This skill level consists of all Soldiers in the ranks of Private (pay grade E-1) up to Specialist (pay grade E-4). Time in Service (TIS) is generally between initial entry and four Years of Service (YOS). This skill level is Entry-level positions requiring performance of tasks under direct supervision.

Institutional training:

  • Structured Self-Development (SSD) level I
  • Basic Leader Course (BLC)

Skill Level II: This skill level is obtained when promoted to Sergeant (paygrade E-5). TIS is generally between 4-8 YOS. Positions requiring performance of more difficult tasks under general supervision; and in some instances, involving supervision of Soldiers in SL1.

Institutional training:

  • Structured Self-Development (SSD) level II
  • Advance Leader Course (ALC)

Skill Level III: This skill level is obtained when promoted to Staff Sergeant (paygrade E-6). TIS is generally between 8-12 YOS. Positions requiring performance of still more difficult tasks and involving first line supervision of Soldiers in SL1 & SL2.

Institutional training:

  • Senior Leader Course (SLC)
  • Structured Self-Development (SSD) level III

Skill level IV: This skill level is obtained when promoted to the rank of Sergeant First Class (paygrade E-7). TIS is generally between 12-18 YOS. Positions requiring relatively detailed knowledge of all tasks specified for a given MOS, normally involving first-line supervision of Soldiers in SLs 1, 2, and 3, and involving managerial duties.

Institutional training:

  • Master Leader Course (MLC)
  • Structured Self-Development (SSD) level IV
  • Senior Enlisted Joint Professional Military Education (SEJPME) I Course

Skill level V: This skill level is obtained when promoted to the rank of Master Sergeant (paygrade E-8). TIS is generally between 18-22 YOS. Positions requiring direct and indirect leadership roles with expertise in company and battalion-level operations and competency across a given CMF, serving as members of a staff at every level in the Army, with a full understanding of the allocation of resources and their utilization in order to accomplish Army functions and missions.

Institutional training:

  • United States Army Sergeants Major Academy (USASMA)
  • Structured Self-Development (SSD) level V

Skill level VI: This skill level is obtained when promoted to the rank of Sergeants Major (paygrade E-9). TIS is generally between 22-30 YOS. Positions requiring organizational leadership roles with multi-dimensional expertise in units and teams on division, corps, and Army staffs, integrated with Joint, Interagency, Intergovernmental, and Multinational (JIIM) partners with a full understanding of the Force Generation process, operations at all echelons, and how the Army runs.

Star Credential Star icon

Star credentials are MOS enhancing, as designated by the Proponent. MOS enhancing credentials are directly related to an MOS or ASI, are taught either partially or completely as part of a Program of Instruction (POI), and improve the MOS technical proficiency.

Proponent Funded Funded icon

This icon indicates credentials which Soldiers may have funded through their MOS proponent. Some proponents offer credentialing opportunities in conjunction with military training and/or as part of MOS development beyond the training base.

Gap Analysis Has Analysis icon

A detailed analysis comparing the credential requirements to the military occupation has been completed. Click on the gap analysis icon to view the analysis page.

Certified Professional in Medical Services Management (CPMSM)

Eligibility Requirements ()

Note: This credential may have multiple options for becoming eligible. Listed below are the minimum requirements based on the minimum degree required. To view other options, see the Eligibility tab.

  • Credential Prerequisite
  • Experience: 5 years
  • Education
  • Training
  • Membership
  • Other
  • Fee

Exam Requirements ()

  • Written Exam
  • Oral Exam
  • Practical Exam
  • Performance Assessment

Renewal Period: 3 years

  • Continuing Education
  • Exam
  • Continuing Education OR Exam
  • Fee
  • Other

National Association Medical Staff Services (NAMSS)
NAMSS Executive Office
2025 M Street, NW
Washington DC, DC  20036
Phone: (202) 367-1196
Fax: (202) 367-2196
Email: info@namss.org

Certified Professional in Medical Services Management (CPMSM)

Candidates must be currently employed in the medical service profession for at least the past 12 consecutive months AND have a total of five years of experience in the medical services profession within the past eight years.

The Certified Professional in Medical Services Management (CPMSM) credential has the following other requirements:

Certified Professional in Medical Services Management (CPMSM)

  • Credentialing and Privileging: Develop, Manage, Conduct, and Maintain Credentialing and Privileging Processes (38%)
  • Ongoing Monitoring and Compliance: Ensure Continuous Adherence to Regulatory Requirements, Accreditation Standards and Organizational Policies and Procedures (27%)
  • Department Operations Management: Ensure Effective Functioning of Departmental Operations (20%)
  • System Management: Integrate and Collaborate with Others in the Facility on Interdisciplinary Responsibilities to Enhance Organizational Functions (15%)

There are a number of resources available to help you prepare for the Certified Professional in Medical Services Management (CPMSM) examination:

An additional resource is Safari Books Online, a searchable digital library that provides online access to thousands of books, training videos and conference sessions. See the Educational Resources page here on COOL to learn how to get free access.

Certified Professional in Medical Services Management (CPMSM)

Renewal Period: 3 years

The Certified Professional in Medical Services Management (CPMSM) credential has the following recertification information:

  • The CPMSM certification is renewed every three years by submitting 30 hours of continuing education credits (at least 15 hours must be NAMSS-approved coursework) or sitting for and passing the certification exam under the eligibility requirements in effect at the time application for recertification is made. Certification holders must also pay a recertification fee or exam fee.

    Additional information can be found on the Recertification Policy and Guidelines document.