National Credential
Credential: IC3 Digital Literacy Certification (IC3)  GI Bill resource
Credentialing Agency: Certiport

The IC3 Digital Literacy Certification (IC3) is an entry level certification for candidates to demonstrate general computing and internet skills. The exam covers a variety of commonly used software products and Internet protocols and is ideal for beginners. The certification is relevant to any occupation requiring a general knowledge of how computers function and an ability to use word processing, spreadsheet and internet applications. There are no experience or education requirements that must be met prior to taking the IC3 exams. The IC3 Global Standard 4 (GS4) exams apply to Windows 7 and Office 2010, while the IC3 Global Standard 5 (GS5) exams apply to Windows 10 and Office 2016. Candidates must pass the three exams for either GS4 or GS5 to be certified.

More information can be found on the certifying agency's website.

Renewal Period: Lifetime

IC3 Digital Literacy Certification (IC3)

The following Army Occupations provide training and/or experience that contributes to attaining this credential:

Personnel Category Occupation Occupation Type Related As Promotion Points Skill Level Star Proponent Funded Gap Analysis
Enlisted 09L Interpreter/Translator MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 11B Infantryman MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 11C Indirect Fire Infantryman MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 13B Cannon Crewmember MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 13F Joint Fire Support Specialist MOS some          
Enlisted 13J Fire Control Specialist MOS some          
Enlisted 13M Multiple Launch Rocket System (MLRS)/High Mobility Artillery Rocket System (HiMARS) Crewmember MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 13R Field Artillery (FA) Firefinder Radar Operator MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 14E Patriot Fire Control Enhanced Operator/Maintainer MOS some          
Enlisted 14G Air Defense (AD) Battle Management System Operator MOS some          
Enlisted 14H Air Defense (AD) Enhanced Early Warning System Operator MOS some          
Enlisted 18B Special Forces Weapons Sergeant MOS some          
Enlisted 18F Special Forces Assistant Operations and Intelligence Sergeant MOS some          
Enlisted 19D Cavalry Scout MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 1D Digital Media Collector (DMC) ASI some          
Enlisted 1E Knowledge Management Professional ASI some          
Enlisted 31D CID Special Agent MOS other          
Enlisted 35F Intelligence Analyst MOS other          
Enlisted 35N Signals Intelligence Analyst MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.   Star credentialStar    
Enlisted 35P Signals Intelligence (SIGINT) Voice Interceptor MOS other          
Enlisted 35Q Cryptologic Cyberspace Intelligence Collector - Analyst MOS other          
Enlisted 35S Signals Collector/Analyst MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.   Star credentialStar    
Enlisted 35T Military Intelligence (MI) Systems Maintainer/Integrator MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 35V Chief Signals Intelligence (SIGINT) Sergeant MOS some          
Enlisted 37F Psychological Operations Specialist MOS some          
Enlisted 6N THAAD Launching Control Station (LCS) Operator ASI some          
Enlisted 88H Cargo Specialist MOS other          
Enlisted 94A Land Combat Electronic Missile System Repairer MOS other          
Enlisted 94D Air Traffic Control Equipment Repairer MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 94E Radio Equipment Repairer MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 94F Computer/Detection Systems Repairer MOS some  Promotion Points: This certification has been approved for promotion points. Click for more information.        
Enlisted 94H Test, Measurement, and Diagnostic Equipment (TMDE) Maintenance Support Specialist MOS some          
Enlisted 94P Multiple Launch Rocket System (MLRS) Repairer MOS other          
Enlisted K2 Advanced Communications Signals Analysis ASI some          
Enlisted L7 Joint Fires Observer ASI some          
Enlisted L8 Joint Operational Fires and Effects (JOFE) ASI some          
Enlisted Q7 Intelligence, Surveillance, and Reconnaissance (ISR) Synchronization Manager ASI some          
Enlisted R3 Digital Network Exploitation Analyst (DNEA) ASI some          
Enlisted T5 Target Digital Network Analyst ASI some          
Enlisted Z8 Technical ELINT Collection and Analysis ASI other          
Warrant Officer 140A Command And Control Systems Integrator WOMOS some        
Warrant Officer 140K Air and Missile Defense (AMD) Systems Tactician WOMOS some        
Warrant Officer 140L Air and Missile Defense (AMD) Systems Support Technician WOMOS some        
Warrant Officer 948B Electronic Systems Maintenance Warrant Officer WOMOS some        

Army Table Legend


Related As

The military occupations shown in this table are related to this credential in one of four ways: Most, Some, or Other.

Most: This credential is directly related to most of the major duties associated with the military occupation (at least 80%). Note that the credential may require additional education, training or experience before you are eligible for it.

Some: This credential is related to some tasks associated with the duties of the military occupation (related 80% to at least one or more critical tasks but less than 80% of all of the entire military occupation). Note that the credential may require additional education, training or experience before you are eligible for it.

Other: This credential is related to this military occupation, but is more advanced or specialized and therefore will likely require additional education, training, or experience.

Promotion Points Promotion Points icon

This credential has been approved for promotion points for this MOS towards promotion to Sergeant and Staff Sergeant. Clicking the Promotion Points icon will open a link to the promotion points fact sheet.

Skill Level Designation

Skill Level I: This skill level consists of all Soldiers in the ranks of Private (pay grade E-1) up to Specialist (pay grade E-4). Time in Service (TIS) is generally between initial entry and four Years of Service (YOS). This skill level is Entry-level positions requiring performance of tasks under direct supervision.

Institutional training:

  • Structured Self-Development (SSD) level I
  • Basic Leader Course (BLC)

Skill Level II: This skill level is obtained when promoted to Sergeant (paygrade E-5). TIS is generally between 4-8 YOS. Positions requiring performance of more difficult tasks under general supervision; and in some instances, involving supervision of Soldiers in SL1.

Institutional training:

  • Structured Self-Development (SSD) level II
  • Advance Leader Course (ALC)

Skill Level III: This skill level is obtained when promoted to Staff Sergeant (paygrade E-6). TIS is generally between 8-12 YOS. Positions requiring performance of still more difficult tasks and involving first line supervision of Soldiers in SL1 & SL2.

Institutional training:

  • Senior Leader Course (SLC)
  • Structured Self-Development (SSD) level III

Skill level IV: This skill level is obtained when promoted to the rank of Sergeant First Class (paygrade E-7). TIS is generally between 12-18 YOS. Positions requiring relatively detailed knowledge of all tasks specified for a given MOS, normally involving first-line supervision of Soldiers in SLs 1, 2, and 3, and involving managerial duties.

Institutional training:

  • Master Leader Course (MLC)
  • Structured Self-Development (SSD) level IV
  • Senior Enlisted Joint Professional Military Education (SEJPME) I Course

Skill level V: This skill level is obtained when promoted to the rank of Master Sergeant (paygrade E-8). TIS is generally between 18-22 YOS. Positions requiring direct and indirect leadership roles with expertise in company and battalion-level operations and competency across a given CMF, serving as members of a staff at every level in the Army, with a full understanding of the allocation of resources and their utilization in order to accomplish Army functions and missions.

Institutional training:

  • United States Army Sergeants Major Academy (USASMA)
  • Structured Self-Development (SSD) level V

Skill level VI: This skill level is obtained when promoted to the rank of Sergeants Major (paygrade E-9). TIS is generally between 22-30 YOS. Positions requiring organizational leadership roles with multi-dimensional expertise in units and teams on division, corps, and Army staffs, integrated with Joint, Interagency, Intergovernmental, and Multinational (JIIM) partners with a full understanding of the Force Generation process, operations at all echelons, and how the Army runs.

Star Credential Star icon

Star credentials are MOS enhancing, as designated by the Proponent. MOS enhancing credentials are directly related to an MOS or ASI, are taught either partially or completely as part of a Program of Instruction (POI), and improve the MOS technical proficiency.

Proponent Funded Funded icon

This icon indicates credentials which Soldiers may have funded through their MOS proponent. Some proponents offer credentialing opportunities in conjunction with military training and/or as part of MOS development beyond the training base.

Gap Analysis Has Analysis icon

A detailed analysis comparing the credential requirements to the military occupation has been completed. Click on the gap analysis icon to view the analysis page.

IC3 Digital Literacy Certification (IC3)

Eligibility Requirements ()

Note: This credential may have multiple options for becoming eligible. Listed below are the minimum requirements based on the minimum degree required. To view other options, see the Eligibility tab.

  • Credential Prerequisite
  • Experience
  • Education
  • Training
  • Membership
  • Other
  • Fee

Exam Requirements ()

  • Written Exam
  • Oral Exam
  • Practical Exam
  • Performance Assessment

Renewal Period: Lifetime

  • Continuing Education
  • Exam
  • Continuing Education OR Exam
  • Fee
  • Other

Certiport
1276 South 820 East
Suite 200
American Fork, UT  84003
Phone: (801) 847-3100
Contact Page

IC3 Digital Literacy Certification (IC3)

Candidates must pass all three exams for either GS4 or GS5 to be certified.

  • Common application features
  • Basic text formatting
  • Navigating files and folders
  • Working with multimedia files
  • Word processing activities and methods
  • Tables & lists
  • Page layout
  • Spreadsheet components
  • Worksheet layout
  • Working with data
  • Presentation activities
  • Inserting content
  • Slide management
  • Slide design
  • Basic database interactions
  • Record managements
  • Collaboration
  • Sharing files
  • What is an OS and what does it do?
  • Manage computer files and folders
  • PC configuration, control panel, OS drivers
  • Common computer terminology
  • Types of computers & mobile devices
  • Computer performance
  • Installing/uninstalling software
  • Understanding SW licenses
  • Types of software applications & tools
  • Troubleshooting basic software problems
  • Troubleshooting basic hardware problems
  • Devices and peripherals
  • Backup and restore
  • Internet, browsers, and WWW
  • Navigation on the internet using a browser
  • Internet connection
  • Network types and features, capabilities
  • Network connection troubleshooting
  • E-mail communication
  • Real-time communication
  • Digital citizenship /"NETIQUETTE"
  • Communication standards
  • Legal and responsible use of computers
  • Secure online communication or activity
  • Ergonomics
  • Research fluency
  • Using search engines
  • Evaluate search results
  • Using advanced features of search engines
  • Common features
    • Shortcuts
    • Reviewing
    • Selecting
    • Cut/copy/paste
    • Views
  • Word processing
    • Formatting
    • Layout
    • Fonts
    • Saving
    • Printing
    • Tables
    • Productivity
  • Spreadsheets
    • Common terms
    • Insert/delete
    • Modify cells
    • Functions/formulas
    • Charts
    • Formatting and manipulating data
    • Tables
  • Databases
    • Basic concepts
    • Metadata
  • Presentations
    • File types
    • Views
    • Slide management
    • Effects
    • Animations
    • Software
    • Design
  • App culture
    • Obtaining apps
    • Genres
    • Uses
  • Graphic modification
  • Mobile Devices
    • Using cell phones
    • Voicemail
    • SMS
    • Notifications
  • Hardware
    • Device types
    • Storage
    • Networking
    • Wi-Fi
    • Platforms
    • Compatibility
    • Internet
    • Configurations
  • Computer Software Architecture
    • OS and updates
    • Preferences
    • Users
    • File management
    • Navigation
    • Software installation
    • Troubleshooting
  • Backup and Restore
  • File Sharing
  • Cloud Computing
    • Concepts
    • Utilization
    • Web apps
  • Security
    • Credentials
    • Browsing
    • Anti-virus
    • Firewalls
    • e-Commerce safety
  • Internet navigation
    • Usage
    • Searching
    • Browser functionality
    • Common terms
    • Licensing
  • Common functionality
    • Websites
    • Navigation
    • Click types
  • Email clients
    • Applications
    • Etiquette
    • Email management
    • Attachments
    • Contacts
  • Calendaring
    • Events
    • Sharing
    • Usage
  • Social media
    • Digital identity
    • Site types
    • Cyber bullying
  • Communications
    • Tools
    • SMS
    • Chat
    • Distance
  • Online conferencing
  • Streaming
  • Digital principles/ethics/skills/citizenship
    • Changes in tech
    • Personal vs professional

There are a number of resources available to help you prepare for the IC3 Digital Literacy Certification (IC3) examination:

An additional resource is Safari Books Online, a searchable digital library that provides online access to thousands of books, training videos and conference sessions. See the Educational Resources page here on COOL to learn how to get free access.

Testing for this credential is handled by Pearson VUE. The test centers are located in the U.S. They also have some test centers on military bases.

To find out more, use the following links on the Pearson VUE website:

For more information on the Certiport testing process, visit the agency website.

IC3 Digital Literacy Certification (IC3)

Renewal Period: Lifetime

The IC3 Digital Literacy Certification (IC3) credential has the following recertification information:

  • IC3 certifications are linked to the standard.  To become certified on a more recent standard, candidates must take the exam for that standard. This is not required to retain the IC3 certification.

IC3 Digital Literacy Certification (IC3)

Additional considerations for the IC3 Digital Literacy Certification (IC3) include: